Nomad Check

Draft — not yet in effect Items marked in red are not finalised. This page is being prepared before the app's first release.

Delete your account and data

This page is for the Nomad Check Android app, operated by {{LEGAL_ENTITY}}. You can request deletion here without reinstalling the app.

We review requests once a week. After we confirm your request, we normally process it at the next weekly review. We will email you if we cannot complete it.

Did you connect an email address or a Google account? Yes, email Yes, Google No — I used the app without connecting either I'm not sure

Deleting an account connected to an email address

Send us a message from any address, telling us the email address you connected to Nomad Check.

We will then send a confirmation message to the address connected to the account and ask you to reply to it. We do this so that nobody else can delete your account.

Deletion removes your account and its profile, stay information, plans, and travel history from our active database.

Email your request

Please do not send passwords, sign-in links, identity documents, or travel details. They cannot prove that an account is yours.

Deleting an account connected to Google

Send us a message telling us the Google account you used with Nomad Check.

We are still building an automated way to confirm Google accounts on this page. Until it is ready, we confirm these requests by email, and there are cases where we may not be able to confirm that the account is yours. If that happens we will tell you and we will not delete anything.

Deletion removes your account and its profile, stay information, plans, and travel history from our active database.

Email your request

Please do not send passwords, sign-in links, identity documents, or travel details.

If you used the app without connecting an account

The app uploads guest information, but we cannot match an email request to those records.

If you never connected an email address or Google account, we cannot identify which guest account and data to delete. Giving us a new email address will not help us find those records, and neither will personal or travel details.

If you still have the app installed, removing the app from your device deletes the information stored on that device.

You are welcome to contact us, but we may not be able to act on it.

Contacting us does not mean your data has been deleted.

If you are not sure

If you still have the app installed, open Settings in Nomad Check. The account section shows "Guest" if you never connected an account, and shows your email address or Google account if you did.

If you no longer have the app, write to us and tell us what you remember. If you ever received a sign-in email from us, the address that received it is the one connected to your account.

What we cannot do through this page

We cannot remove copies stored on your own devices.
The app creates a new guest account after an in-app account deletion or sign-out. That new account does not carry your deleted account's records.
Information about backups, service logs, and deletion-request records is in our Privacy Policy.

If you still have the app

If you connected an email address or Google account, you can delete your account inside the app: Settings → Login and Security → Delete my account. That is usually faster than a request here.